You have to give readers an organized way to quickly find information about the features, functions, and resources available to them. One thing that helps make this happen is being as detailed as possible at every step of the way, even if it feels repetitive. to understand.Įven if your app is intricate and complex, your documentation should be clear and concise, which is easier said than done. Technical documentation shouldn’t require a Ph.D. What Makes for Great Technical Documentation? In fact, most businesses will have more than one type of documentation. This list of documentation types is not exhaustive and although each of the above types of documentation have their ideal use cases, there is no one-documentation-fits-all.
Tech inform how to#
Tech inform manual#
End-user documentation : The user manual for everyday customers to understand how the product or app is assembled, used, and more.Some of the various types of documentation include: After exploring new territory for ourselves (building our innovative apps and products) we must provide detailed directions for users to find their way as well. The documentation process can be used for a number of reasons.ĭocumentation helps others (and sometimes yourself) verify and validate the results.ĭocumentation is like cartography. Even the programming languages themselves have technical documentation.
Tech inform code#
In software, technical documentation outlines the various API routes and endpoints the developer can access, or it can explain the libraries, integrations, and dependencies of the SDK.Įvery engineer who has ever written code in any language has referenced technical documentation at one time or another. Technical documentation is the foundational information about the underlying architecture, materials, and process for interfacing with, or building on top of, existing technology.
In this article, we discuss the different types of documentation, what makes for great technical documentation, and provide examples. Great technical documentation can lead to great user experience and retention, not to mention the time saved on customer service. If your audience is advanced and your product more complex than average, technical documentation can be one of your highest performing assets in terms of ROI. In fact, no matter how advanced your audience is, technical documentation is recommended for users to effectively use your product, app, API, or SDK. Thankfully, most users are tech-savvy enough to have a baseline understanding of standard elements like buttons, checkboxes, forms, etc. All products and apps require some level of existing knowledge to use.
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